Terms of Use

Last updated: 09/13/2024

1. Introduction

Welcome to Minutes AI, a product of SLAM Ventures, LLC ("Company," "we," "us," or "our"). This section outlines the Terms of Use that govern your access to and use of our services ("Services"). By using our Services, you agree to comply with and be bound by these Terms.

1.1 Scope of Services

Our Services include, but are not limited to:

• The Minutes AI mobile application
• The Minutes AI web application (if applicable)
• Any related software, tools, or features provided by Minutes AI

1.2 Agreement Documents

Your agreement with us consists of two key documents:

1. These Terms of Use
2. Our Privacy Policy

Together, these documents are referred to as the "Agreements." It is crucial that you read, understand, and agree to both documents before using our Services.

1.3 Privacy Policy

Our Privacy Policy is an integral part of your agreement with us. It details how we collect, use, store, and protect your information. You can find our full Privacy Policy at https://legal.myminutes.ai/privacy-policy. We strongly encourage you to review this document carefully.

1.4 Acceptance of Terms

By accessing or using our Services, you acknowledge that:

• You have read and understood these Terms of Use and our Privacy Policy
• You agree to be bound by the Agreements
• You are legally capable of entering into a binding contract

1.5 Disagreement with Terms

If you do not agree with (or cannot comply with) our Agreements, you may not use the Service. However, we value feedback and are open to finding solutions. If you have concerns, please contact us at info@myminutes.ai before deciding not to use our Services.

1.6 Applicability

These Terms apply to all visitors, users, and others who access or use our Service, regardless of their level of engagement or the specific features they use.

1.7 Updates to Terms

We may update these Terms from time to time. Continued use of our Services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically for any changes.

2. Communications

2.1 Types of Communications

By using our Service, you acknowledge and agree that we may communicate with you through various channels, including but not limited to:

• Push notifications on your iOS device
• Email newsletters
• In-app messages and notifications
• SMS or text messages (if you've provided your phone number)
• Marketing or promotional materials

These communications may include service updates, feature announcements, security alerts, and promotional offers.

2.2 Consent to Receive Communications

Your use of our Service constitutes consent to receive these communications. We strive to ensure that our communications are relevant and valuable to your experience with Minutes AI.

2.3 Opting Out

We respect your preferences and provide options to manage the communications you receive:

• Push Notifications: You can adjust these in your iOS device settings or within our app.
• Emails: Each email we send includes an "unsubscribe" link at the bottom.
• In-app Messages: You can manage these preferences in your account settings.
• SMS: Reply with "STOP" to opt out of text messages.

To opt out of marketing or promotional materials, you can:

1. Use the "unsubscribe" link in our emails
2. Adjust your preferences in your account settings
3. Contact us directly at info@myminutes.ai

2.4 Essential Communications

Please note that even if you opt out of marketing communications, we may still send you essential service-related messages, such as security updates or changes to our terms of service.

2.5 Changes to Communication Preferences

You can change your communication preferences at any time through your account settings or by contacting our support team.

We are committed to respecting your privacy and communication preferences while ensuring you stay informed about important aspects of our Service.

3. Purchases and Payments

3.1 In-App Purchases

Minutes AI offers various in-app purchases to enhance your experience. These may include premium features, additional storage, or subscription plans. When making a purchase through our iOS app, you'll be using Apple's in-app purchase system.

3.2 Payment Information

To complete a purchase, you may need to provide certain information, including:

• Your Apple ID payment method details
• Billing address
• Other relevant account information

3.3 User Representations

By making a purchase, you represent and warrant that:

1. You are authorized to use the payment method associated with your Apple ID
2. All information you provide in connection with the purchase is accurate and complete
3. You comply with all applicable laws and regulations related to the purchase

3.4 Third-Party Payment Processors

We use Apple's payment processing system for all in-app purchases. By making a purchase, you agree to Apple's terms of service and privacy policy in addition to ours.

3.5 Pricing and Availability

We strive to provide accurate pricing and availability information for our products and services. However, errors may occasionally occur. In such cases:

• We reserve the right to correct any errors in pricing or availability
• We may refuse or cancel orders based on incorrect pricing or availability information

3.6 Order Cancellation

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to:

• Product or service unavailability
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Technical issues
• Violation of our terms of service

If your order is cancelled, we will notify you promptly and, if applicable, issue a refund through the original payment method.

3.7 Refunds and Billing Disputes

Refund requests and billing disputes are handled through Apple's support system. To request a refund or report a billing issue:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Select the purchase in question and follow the prompts

Please note that we do not have direct control over refunds for in-app purchases, as these are managed by Apple.

3.8 Subscription Management

For subscription-based services:

• Subscriptions will automatically renew unless cancelled at least 24 hours before the end of the current period
• You can manage or cancel your subscriptions through your Apple ID account settings

3.9 Price Changes

We reserve the right to adjust pricing for our products or services at any time. Any price changes will be communicated to you in advance and will apply to the next billing cycle of your subscription.

By making a purchase through our iOS app, you acknowledge that you have read and agree to these terms related to purchases and payments.

4. Contests, Sweepstakes, and Promotions

4.1 Separate Rules: Any contests, sweepstakes, or other promotional activities (collectively, "Promotions") offered through our Service may be subject to separate rules and regulations.

4.2 Participant Responsibilities: If you choose to participate in any Promotions, you are responsible for: a) Reviewing and complying with the specific rules governing that Promotion b) Adhering to our Privacy Policy

4.3 Rule Conflicts: In the event of any conflict between a Promotion's specific rules and these Terms of Service, the Promotion's rules will take precedence for that particular activity.

4.4 Legal Compliance: All Promotions will comply with applicable laws and regulations. Participation may be restricted based on jurisdiction or other eligibility requirements.

4.5 Modification or Termination: We reserve the right to modify, suspend, or terminate any Promotion at our discretion, subject to applicable laws and the specific rules of that Promotion.

5. Subscriptions

5.1 Subscription-Based Services

Some features of our iOS app are available through paid subscriptions. These subscriptions are billed on a recurring basis, typically monthly.

5.2 Billing and Renewal

• You will be charged in advance for each billing cycle.
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
• You can manage and cancel subscriptions through your Apple ID account settings.

5.3 Payment Processing

• All payments are processed through Apple's in-app purchase system.
• By subscribing, you authorize Apple to charge your chosen payment method for all subscription fees.

5.4 Billing Information

• You are responsible for providing accurate and up-to-date billing information.
• This includes your full name, address, and valid payment method details associated with your Apple ID.

5.5 Failed Payments

If a payment fails, Apple will attempt to process the charge again. If it continues to fail, your subscription may be suspended or cancelled.

5.6 Changes and Cancellations

• You can change or cancel your subscription at any time through your iOS device settings or iTunes account.
• Changes or cancellations may take effect only after the current billing cycle ends.

For any subscription-related issues, please contact Apple Support or review your purchase history in your Apple ID account settings.

6. Fee Changes

6.1 Right to Modify Fees

The Company reserves the right to modify subscription fees at any time, at its sole discretion. This applies to all subscription tiers and services offered through our iOS app.

6.2 Effective Date of Changes

Any changes to subscription fees will take effect at the end of the current billing cycle. This ensures that you will not be charged the new rate until your next renewal date.

6.3 Notification of Changes

We will provide reasonable advance notice of any fee changes through one or more of the following:

• In-app notifications
• Email to your registered address
• Push notifications (if enabled)

This notice is intended to give you sufficient time to review the changes and decide whether to continue your subscription.

6.4 Acceptance of New Fees

Your continued use of our iOS app and its services after a fee change becomes effective constitutes your acceptance of the new fee structure. If you do not agree with the fee changes, you have the option to cancel your subscription before the new rates apply.

6.5 Management of Subscriptions

You can manage your subscription, including cancellation, through your iOS device's settings or your Apple ID account. Please refer to Apple's guidelines for detailed instructions on subscription management.

7. Refunds

7.1 General Policy

Paid subscription fees for our iOS app are generally non-refundable.

7.2 Exceptions

Refunds may be issued in the following cases:

• When required by applicable law
• At our discretion for exceptional circumstances

7.3 Refund Requests

To request a refund:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Select the purchase and follow the prompts

7.4 Processing

Refund decisions are typically made by Apple, not Minutes AI.

7.5 No Guarantee

Submitting a refund request does not guarantee approval.

For more information, please refer to Apple's refund policies.

8. Content

8.1 User Content Generally

Our iOS app allows you to upload or record audio files, as well as create transcriptions and summaries ("User Content"). You retain any copyright and other proprietary rights that you may hold in the User Content you provide to the Service.

8.2 Voice Recordings

You are solely responsible for providing any notices to, and obtaining consent from, individuals in connection with any recordings as required under applicable law. Laws regarding the notice and notification requirements of recorded conversations vary by location.

8.3 Limited License Grant to Company

While you retain ownership of your User Content, by using our app, you grant Company a worldwide, non-exclusive, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify, export, process, transform, and distribute your User Content, in whole or in part, in any media formats and through any media channels now known or hereafter developed in a manner that is under your control. This license allows us to:

• Transcribe and summarize your audio
• Display the transcriptions and summaries within the app
• Use your content to improve our services

You may delete User Content from your account, where it may be stored in a separate trash folder for a specified period unless you choose to delete it from the trash folder. Once permanently deleted, no record of the User Content is retained and it cannot be recreated by the service.

8.4 License Grant to Users

By providing User Content to or via the Service to other users of the Service, you grant those users a non-exclusive license to access, use, modify, and distribute that User Content as permitted by these Terms and the functionality of the Service.

8.5 Access to User Content and Results

Company may permit you to share certain User Content or the results of processing User Content with other users of the Service, share outside of the Service, or even make certain User Content or results public. While we provide features to restrict access, we do not guarantee that such User Content will never be accessible by others. To the fullest extent permitted by law, Company is not responsible for the use of any User Content or results by users or non-users of the Service or any third parties.

8.6 User Content Representations and Warranties

Company disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and its consequences. By providing User Content, you affirm, represent, and warrant that:

a. You own the content or have necessary rights to authorize its use as described in these Terms. b. Your User Content does not infringe on any third-party rights or cause Company to violate any laws. c. Your User Content could not be deemed objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate by a reasonable person.

8.7 User Content Disclaimer

We are not obligated to edit or control User Content but may screen, remove, edit, or block any User Content at any time without notice if we believe it violates these Terms or is otherwise objectionable. You waive any legal or equitable rights against Company regarding User Content.

8.8 Content Monitoring

Company does not control and is not obligated to monitor User Content or Service usage. We reserve the right to monitor information transmitted through the Service for operational and other purposes, but assume no responsibility for content or any resulting loss or damage.

8.9 Machine Learning

Company may use machine learning systems to process User Content and usage data to improve our services. This may include generating statistics, calibrating data models, and improving algorithms. You grant no rights in the Service or the machine learning generated by Company or in the course of providing the Service.

9. Prohibited Uses

You agree to use our Service only for lawful purposes and in accordance with these Terms. The following activities are strictly prohibited:

1. Violating any applicable laws or regulations.
2. Exploiting or harming minors in any way.
3. Sending unsolicited promotional materials or spam.
4. Impersonating the Company, its employees, other users, or any other entity.
5. Infringing on others' rights or engaging in illegal, threatening, or harmful activities.
6. Interfering with other users' enjoyment of the Service.
7. Attempting to disable, overburden, or impair the Service.
8. Using automated means to access, monitor, or copy any content from the Service without our permission.
9. Introducing malicious code or attempting unauthorized access to our systems.
10. Attacking the Service through denial-of-service attacks.
11. Damaging or falsifying the Company's ratings.
12. Using the Service to upload, record, or transmit any content that is illegal, harmful, or violates others' rights.

Analytics

We use PostHog, a third-party service provider, to monitor and analyze the use of our Service. You can learn more about PostHog's data collection practices and opt-out options on their website: https://posthog.com/privacy

By using our Service, you consent to the collection and use of your information by PostHog in accordance with their privacy policy.

10. Age Restrictions and User Eligibility

10.1 Minimum Age Requirement: The Minutes AI app and its services are intended for use by individuals who are at least 18 years old. Users under 18 are prohibited from accessing or using our app.

10.2 User Representations: By downloading, accessing, or using Minutes AI, you affirm that: a) You are at least 18 years of age b) You have the legal capacity to enter into this agreement c) You will comply with all terms and conditions outlined in this document

10.3 Parental Responsibility: Parents or legal guardians are responsible for monitoring their children's device usage and ensuring they do not access our app.

10.4 Age Verification: We reserve the right to implement age verification measures and to terminate accounts of users found to be underage.

10.5 Content Considerations: While our app primarily deals with user-generated audio content, users are reminded to be mindful of age-appropriate material when recording or uploading audio files.

11. Accounts

11.1 Account Creation and Eligibility

• You must be at least 18 years old to use our Service.
• Accounts are created through Google or Apple Sign-In.
• By creating an account, you confirm that all provided information is accurate and current.

11.2 Account Security

• You are responsible for maintaining the confidentiality of your account.
• You agree to accept responsibility for all activities occurring under your account.
• Notify us immediately of any unauthorized use or security breach.

11.3 Content and Usage

• You may upload or record audio content for transcription and summarization.
• We reserve the right to remove or edit any content that violates our terms.

11.4 Account Termination

• We may suspend or terminate accounts for violations of these terms, inaccurate information, or at our discretion.
• You may terminate your account by discontinuing use of our Service.

11.5 Service Refusal

We reserve the right to refuse service or cancel orders at our discretion.

12. Intellectual Property

12.1 Ownership

The Service, including its original content, features, and functionality (excluding user-provided Content), is and will remain the exclusive property of the Company and its licensors.

12.2 Legal Protection

Our Service is protected by copyright, trademark, and other intellectual property laws in the United States and internationally.

12.3 Restrictions on Use

Users may not:

• Use our trademarks or trade dress without prior written consent
• Reproduce, modify, or distribute any part of our Service without authorization
• Attempt to reverse engineer or decode any part of our software

12.4 User Content

While users retain ownership of their own content, they grant the Company a license to use, store, and process that content as outlined in our Terms of Service.

12.5 Reporting Infringement

If you believe your intellectual property rights have been infringed upon, please contact us at info@myminutes.ai with details of the alleged infringement.

13. Copyright Policy

We at Minutes AI respect intellectual property rights and take copyright infringement seriously. Our policy is to respond promptly to any claims of infringement regarding content posted on our Service.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our Service without authorization, please:

1. Email us at info@myminutes.ai
2. Use the subject line "Copyright Infringement Claim"
3. Provide a detailed description of the alleged infringement

For specific requirements of your claim, please refer to the "DMCA Notice and Procedure" section below.

Warning Against False Claims

Be aware that you may be held liable for damages, including costs and attorneys' fees, if you make misrepresentations or bad-faith claims of copyright infringement.

We strive to balance the rights of copyright holders with fair use and the interests of our users. All claims will be thoroughly investigated before any action is taken.

14. DMCA Notice and Procedure for Copyright Infringement Claims

If you believe your copyrighted work has been infringed on our Service, you may submit a Digital Millennium Copyright Act (DMCA) notification. To ensure proper processing, please provide our Copyright Agent with the following information in writing:

1. A physical or electronic signature of the copyright owner or authorized representative
2. Clear identification of the copyrighted work claimed to be infringed
3. The exact location (URL) on our Service where the allegedly infringing material is found
4. Your contact information (address, phone number, email)
5. A statement of your good faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner

Submit your DMCA notice to our Copyright Agent at info@myminutes.ai. We will promptly investigate and take appropriate action upon receipt of a properly filed notice.

Note: Misrepresentations in your notice may result in liability for damages. If you are unsure whether material infringes your copyright, consult with a legal advisor before submitting a DMCA notice.

15. Error Reporting and Feedback

We value your input to improve our Service. You can submit feedback, including error reports, suggestions, ideas, or concerns ("Feedback") to support@myminutes.ai. By providing Feedback, you agree to the following terms:

1. Ownership: You grant us full ownership rights to your Feedback. You will not retain any intellectual property rights or other claims to the Feedback.

2. Use of Feedback: We may use your Feedback for any purpose, including product development, marketing, or customer service improvements.

3. Similar Ideas: We may already have similar ideas in development. Providing Feedback does not entitle you to any compensation or recognition if similar features are implemented.

4. Non-Confidentiality: Your Feedback is not considered confidential. Do not include any proprietary or sensitive information.

5. License Grant: If full ownership transfer is not possible under applicable laws, you grant us an exclusive, worldwide, perpetual, irrevocable, free-of-charge, sublicensable license to use your Feedback in any manner.

We appreciate your Feedback as it helps us enhance our Service for all users. However, please understand that we are not obligated to implement any suggestions or address all reported issues.

16. Links to Third-Party Websites

Our Service may include links to external websites or services not owned or controlled by the Company. Please note:

1. No Responsibility: We do not control or endorse the content, policies, or practices of these third-party sites.

2. Use at Your Own Risk: Accessing these links is done at your own discretion and risk.

3. No Liability: The Company is not responsible for any damages or losses resulting from your use of or reliance on third-party content, goods, or services.

4. Separate Terms: Third-party sites have their own terms of service and privacy policies, which may differ from ours.

5. Due Diligence: We strongly recommend reviewing the terms and privacy policies of any external sites you visit through our Service.

By using our Service, you acknowledge and accept these conditions regarding external links.

17. Disclaimer of Warranty

Minutes AI provides its services "as is" and "as available" without any warranties or guarantees. By using our services, you acknowledge and agree to the following:

1. No Warranties: We make no representations or warranties, express or implied, regarding our services, including their operation, content, or materials.

2. Use at Your Own Risk: Your use of our services, including any content or items obtained through them, is entirely at your own risk.

3. No Guarantees: We do not guarantee the completeness, security, reliability, quality, accuracy, or availability of our services.

4. Service Limitations: Our services may not be error-free, uninterrupted, or free from defects. We do not warrant that our services or servers are free of viruses or other harmful components.

5. No Fitness Guarantee: We do not guarantee that our services will meet your specific needs or expectations.

6. Disclaimer of All Warranties: We disclaim all warranties of any kind, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose.

7. Legal Limitations: This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.

By using Minutes AI, you accept these terms and understand the limitations of our warranty.

18. Limitation of Liability

To the fullest extent permitted by law:

1. Indemnification: You agree to indemnify and hold harmless our company, including its officers, directors, employees, and agents, from any claims, damages, or expenses (including legal fees) arising from: a) Your use of our services b) Your violation of these Terms c) Your violation of any applicable laws or regulations

2. Liability Limits: Our liability, if any, is limited to the amount you paid for our products or services. We are not liable for: a) Indirect, incidental, special, or consequential damages b) Lost profits or data c) Punitive damages

3. Exclusions: This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, even if we were advised of the possibility of such damages.

4. Personal Injury and Property Damage: We are not liable for any personal injury or property damage resulting from your use of our services.

5. State Laws: Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you in their entirety.

By using our services, you acknowledge and accept these liability limitations.

19. Termination

19.1 Company-Initiated Termination

We reserve the right to terminate or suspend your account and access to our Service:

• Immediately and without prior notice
• At our sole discretion
• For any reason, including but not limited to a breach of these Terms

19.2 User-Initiated Termination

To terminate your account, simply discontinue using our Service. No formal process is required.

19.3 Effects of Termination

Upon termination:

• Your right to access and use the Service ceases immediately
• We may delete or retain your data as per our Privacy Policy

19.4 Surviving Provisions

Certain provisions of these Terms will continue to be in effect after termination, including:

• Ownership rights
• Warranty disclaimers
• Indemnification obligations
• Liability limitations

These surviving terms remain binding and enforceable.

20. Governing Law and Legal Matters

20.1 Applicable Law

These Terms shall be governed by and interpreted according to the laws of the State of California, without regard to its conflict of law principles.

20.2 Enforcement and Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

20.3 Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

20.4 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and the Company regarding our Service. They supersede and replace any prior agreements or understandings, whether written or oral, relating to the Service.

20.5 Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms.

21. Changes to Service

21.1 Right to Modify

We reserve the right to modify, suspend, or discontinue our Service, including any features, content, or materials, at our sole discretion and without prior notice.

21.2 Service Availability

We do not guarantee continuous, uninterrupted access to our Service. Temporary service interruptions may occur due to maintenance, updates, or factors beyond our control. We shall not be liable for any Service unavailability.

21.3 Access Restrictions

We may, at times, limit or restrict access to certain parts or all of the Service for any users, including those with registered accounts. These restrictions may be implemented for various reasons, including maintenance, updates, or security concerns.

21.4 User Responsibility

It is your responsibility to stay informed about any changes or interruptions to our Service. We recommend checking our website or app regularly for updates and notifications.

22. Amendments to Terms

22.1 Right to Amend

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or within the app.

22.2 Notification of Changes

While we may attempt to notify you of significant changes, it is your responsibility to review these Terms periodically. We recommend checking for updates at least once a month.

22.3 Acceptance of Changes

Your continued use of our Service after the posting of revised Terms constitutes your acceptance of the changes. By using our Service, you agree to be bound by the current version of these Terms.

22.4 Disagreement with Changes

If you do not agree with the revised Terms, you must discontinue using our Service. Continued use indicates your consent to be bound by the updated Terms.

22.5 Effective Date

Any revisions to these Terms become effective immediately upon posting. The date of the most recent revision will be clearly indicated at the top of this document.

23. Waiver and Severability

23.1 Waiver

The Company's failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. No waiver shall be effective unless it is in writing and signed by an authorized representative of the Company.

23.2 No Implied Waiver

A single or partial exercise of any right or remedy under these Terms does not prevent further exercise of that or any other right or remedy.

23.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, then:

a) The provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable. b) If modification is not possible, the provision will be severed from the Terms. c) The remaining provisions of the Terms will continue in full force and effect.

23.4 Interpretation

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision of these Terms.

24. Acknowledgement

By accessing or using Minutes AI, including any associated services or features, you confirm that:

1. You have read and fully understood these Terms of Service in their entirety.
2. You agree to be legally bound by all provisions contained within these Terms.
3. You are of legal age and have the capacity to enter into this agreement.
4. You will comply with all applicable laws and regulations while using our services.

Your continued use of Minutes AI constitutes ongoing acceptance of these Terms and any future updates or modifications.

25. Contact Us

We value your feedback and are here to assist you. For any inquiries, please reach out to us:

• General Questions & Support: info@myminutes.ai
• Technical Support: support@myminutes.ai
• Privacy Concerns: privacy@myminutes.ai

Our team strives to respond to all inquiries within 1-2 business days. For urgent matters, please include "URGENT" in your email subject line.